Cleva

Testimonials

Cleva is changing the way multiple organisations manage their vulnerable clients' money, for the better. Read their stories below to find out more!

vulnerable client bank accounts

Hodge Jones and Allen

Hodge Jones and Allen discussed with Cleva the need for a system to help manage how they, and the clients in their care, spend money.

Previously, relying on cash which was hard to manage, difficult to track and time-consuming to reconcile. Traditional bank accounts also created problems due to rigid enrolment processes and the need for documentation from their clients. It made on-boarding new users and managing the spending needs of existing users very difficult.

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Home Instead Reigate and Tandridge

Home Instead Reigate and Tandrige contacted Cleva to find a new way to handle shopping expenses for clients in their care.

Previously, caregivers would shop for clients using their own money. Greg would then reimburse them, which meant a lot of reconciliation work for management. The process to track and re-assign payments to the correct client was long-winded and time-consuming. And ensuring the caregiver was expensed both accurately and on time required a lot of effort.

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Professional Deputies

Professional Deputies required a solution, which would enable them to manage their clients’ personal spending funds in a streamlined way, whilst also allowing them to offer vital independence and financial inclusion for their vulnerable users.

Historically, Professional Deputies were using a couple of different methods when it came to distributing personal spending monies to clients, unfortunately none of these were able to provide an easy to use, safe or secure solution. Lack of visibility, high admin resources and complications with clients using a range of spending methods, left Professional Deputies seeking a new way forward.

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Some commonly asked questions

  • Where can the Cleva card be used?

    Cleva cards can be used almost anywhere that shows the Mastercard® brand mark, in shops and online.rnrnYou can set your account to block purchases from places you don’t want it to be used e.g. bars.

  • What does Cleva cost?

    We have flexible pricing plans to meet your business needs.rnrnu003cspan style=u0022font-weight: 400;u0022u003eCleva costs from £4.95 per vulnerable user per month, with no extra charges for cards or admin users.u003c/spanu003ernrnGet in touch for a discussion about your needs and we’ll provide you with a bespoke quote.

  • How long does it take to get set up?

    u003cspan style=u0022font-weight: 400;u0022u003eAs Cleva is a financial product, we need to run a couple of checks to verify your identity before you can join. This isn’t a complicated process and we can usually have you up and running in just a few weeks.u003c/spanu003e

  • What’s the minimum contract you offer?

    The minimum term is 12 months. However special terms may be able to be discussed depending on your business needs.

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