Cleva for

Local Authorities

Finally, an alternative to traditional prepaid cards. A card designed to give your vulnerable clients guided independence and for you, as the Local Authority, to have full visibility of all spending activity.

Designed with Local Authorities in mind

When you are managing the finances of multiple vulnerable clients, traditional prepaid cards lack the flexibility needed to give clients access to their money.

Cleva’s unique card and app gives you the tools to quickly and safely manage payments for the clients under your care.

You can easily issue cards to new clients through our management platform, whilst also having better visibility of spending trends for best interest intervention. Using Cleva also means less third party funds being held or mixed in Local Authority bank accounts.

So how does Cleva work?

Every client has a digital wallet

Every client has a digital wallet which can be loaded and monitored by you or their Financial Deputy.

Each client, or care team have a Cleva card

Every client with capacity has a Cleva card which they can use to spend their own money. If they have a care team, the care staff can have a card too, to spend on their behalf.

App access for extra support

Care or support teams can also have app access to help monitor independent spending for capable users

Cleva has the ability to work across numerous clients with varying needs
Mick's Story
Susan's Story

Mick's Story

Mick has battled addictions for many years.

The Local Authority Deputy supports him both in managing his finances and providing his accommodation. His rent and bills are paid for him, but his day-to-day money for food, travel and socialising has to be collected from the Local Authorities Cash Office each week.

Mick can be victim to drug dealers who know what day he gets this cash, and in the past has had this money stolen from him.

Susan's Story

Susan has physical disabilities and lives in specialist accommodation provided by the Local Authority, who act as her Deputy.

She is active and enjoys going out for coffee with friends. However she struggles to shop and carry goods home, so her Care Team do this for her.

This involves a convoluted process of getting money to the carers, and a time consuming administration of receipts and change etc

Why use Cleva?

Easy to manage

Load each client’s digital wallet, set card spending controls, and see what’s being spent in real-time – all in one place.

Single card switching

One Cleva card can spend from multiple wallets at the click of a button. If your client has a care or support team who need to shop for them, they can shop safely with full visibility.

No Need for a Cash Office

Managing spending with Cleva not only reduces the risk of holding cash on site, but also removes the need for your clients to carry cash. Their funds are fully protected, and misplaced cards can be instantly frozen and re-issued.

Reduced Admin

All transactions are recorded in your management system to greatly reduce admin and allows you to help your client manage their spending.

Get started with Cleva

To learn more about how Cleva can help your Local Authority, fill in a short form and we’ll get back to you straight away

Get Cleva

Some commonly asked questions

  • Where can the Cleva card be used?

    Cleva cards can be used almost anywhere that shows the Mastercard® brand mark, in shops and online.

    You can set your account to block purchases from places you don’t want it to be used e.g. bars.

  • What does Cleva cost?

    We have flexible pricing plans to meet your Local Authority’s needs.

    Cleva costs £9.95 per vulnerable user per month, with no extra charges for cards or admin users.

    Get in touch for a discussion about your needs and we’ll provide you with a bespoke quote.

  • How long does it take to get set up?

    As Cleva is a financial product, we need to run a couple of checks to verify your identity before you can join. This isn’t a complicated process and we can usually have you up and running in just a few weeks.

  • What’s the minimum contract you offer?

    The minimum term is 12 months. However special terms may be able to be discussed depending on your Local Authority’s needs.

  • How do we get clients’ spending money onto a Cleva card?

    Cleva allows your Local Authority to stay in control. 

    You fund your Cleva account via bank transfer. This allows you to decide how much money is made available, and when, to each Cleva card. 

    Funds can be moved one card at a time or in bulk, saving you valuable time and effort.

  • Is our client’s money safe?

    Yes, absolutely. All funds are held in ring-fenced accounts by our issuing banks who are a fully licensed e-money institution.

  • What is the difference between an expense card and a Cleva Card?

    With Cleva you gain access to a very clever solution! Unlike with most standard expense cards, Cleva allows you to: 

    • Save time, money and effort by controlling all accounts via our proprietary administration module.
    • Easily and instantly move funds between accounts, and carers, as needed. 
    • Increase safety by setting controls on where funds can be spent.
    • Gain a complete real-time overview of all the activity across all your cards.
    • Give peace of mind to family members of those who you care for, by allowing them to view how much and where money is being spent.
    • Save time and money in time-consuming reconciliation of cash.
    • Greatly mitigate any fraudulent activity by allowing you to remove cash at any point in time.
  • Are there credit limits?

    Cleva cards operate on a prepaid model, therefore there is no credit involved and no interest rate surprises. Only funds which have been preloaded by your Local Authority can be spent on the card.

  • Can we use our own logo on the cards?

    Absolutely! Subject to a minimum quantity, it is absolutely possible to have your logo printed onto the card. Please contact us to discuss your requirements.

  • Can my clients have their own card?

    Absolutely, Cleva cards can be provided to your clients with capacity for guided spending independence. These cards will be linked to individual Cleva wallets and managed by your Local Authority.

  • What happens if a client leaves us or dies?

    On death or leaving your organisation, Cleva cards would be cancelled and any remaining funds moved back to the Local Authority – where they can then re-allocate to the client or next of kin.

  • Can my client have a card even if they have learning disabilities?

    Yes! Cleva is designed specifically to help vulnerable members of society to be financially included and have a level of guided independence with their spending. All spending will be managed by your Local Authority with varying spending controls dependent on user capability.

  • Can we have a card/wallet to use for shared expenses like food?

    Yes, by assigning a Cleva wallet to your Local Authority and providing cards to different staff members, they can each spend directly from the wallet for purchases such as expenses – saving hours in payments for your admin teams.

The Cleva card is issued by Paysafe Financial Services Limited pursuant to a license by Mastercard International.