Prepaid Corporate Owned Funds Card Schedule
This schedule (“Schedule”), together with the Mastercard Prepaid Corporate Owned Funds Card Terms and Conditions (“Terms”) govern the use of Your Card/Cards in the Schedule and the Terms are referred to as this Agreement. Your Card is a plastic reloadable Card.
You will be asked to confirm Your acceptance of this Agreement when You apply for Cards via the Corporate Account Platform. If You refuse to accept this Agreement, We will not be able to complete Your order for Cards.
Unless specifically stated otherwise, words and expressions in this Schedule have the same meaning and interpretation as defined in the Terms.
Card Scheme: Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated.
Denominated Currency: British Pound Sterling
The Customer Service Department can be contacted via the below channels:
- By e-mail: firstname.lastname@example.org
- By mail: Unit 6, Ground Floor, Metro Riverside Park, Riverside Way, Gateshead NE11 9DJ
- On the Website; www.clevacard.com
- Telephone Number; +44 (0) 191 303 2233
Please note that We reserve the right, after having informed You at the time of the call, to monitor/record the conversations between You and Customer Services for quality assurance purposes. Please refer to the T and C’s for the complaints escalation procedure.
Information to be provided in order to activate the Card
The Card User must activate the Card as soon as it is received.
The Card User’s PIN will be communicated to the Card User at the end of the activation by IVR or be available in the app.
Services included in the Card
Communication of balance statements
You can find out the available funds remaining on Your Card at any time by accessing the Mobile Application or Website.
Card issued in UK
|Maximum amount to be loaded per year||55,000||65,000||80,000|
|Maximum load amount per transaction||5,000||6,000||9,000|
|Maximum daily load limit||5,000||6,000||9,000|
|Maximum number of loads per day||3||3||3|
|Maximum amount authorised per load per month||10,000||12,000||14,000|
|Maximum number of loads permitted per month||1,600||1,600||1,600|
|Maximum balance on card||12,000||14,500||21,500|
|Number of purchases allowed per day||15||15||15|
|Maximum purchase value allowed per day||1,500||1,800||2,700|
|Maximum purchase value per transaction||1,500||1,800||2,700|
|Maximum purchase value per year||55,000||65,000||80,000|
|Maximum number of purchases allowed per year||1,500||3,000||3,000|
Cash Withdrawal Limits
|Number of cash transactions allowed per day||10||10||10|
|Total value of cash transactions allowed per day||500||600||700|
|Maximum value of cash per transaction||300||300||300|
|Number of cash transactions allowed over 1 month||30||30||30|
|Total value of cash transactions allowed over 1 month||1,500||1,800||2,100|
|Number of cash transactions allowed over 1 year||1,500||1,500||1,500|
|Total value of cash transactions allowed over 1 year||55,000||65,000||80,000|
All payments made using Your Card shall be in the Denominated Currency. If the Card is used to pay for goods and services in a different currency to the Denominated Currency, the amount payable shall be converted at the Mastercard conversion rate at the time Your transaction is processed. The Mastercard conversion rate is displayed on https://www.mastercard.com/global/currencyconversion/. The Mastercard conversion rate may vary throughout the day and is not set by Us.
Note that exchange rates can fluctuate and that they may change between the time when the Transaction is made and the time when it is settled and billed to Your Card. You agree that any change to the exchange rate may be applied immediately and without notice to you. A foreign exchange management fee will apply as set out below:
|ATM Withdrawal (Domestic)||1.00|
|ATM Withdrawal (International)||2.00|
(1) Note: some merchants, in some countries, may charge an additional fee for payment by card. These fees, which are set by the merchant, will be notified to You at the time of purchase.
(2) Note: in some countries, ATM use may be subject to applicable Fees, surcharge rules and regulations of the relevant ATM, or other financial institution or association, without our knowledge or control.
Internet, IVR. Customer Services, SMS Fees
|Via App||Via WEB||Via SMS*||Via IVR**|
|Obtain Your balance:||Free||Free||N/A||N/A|
|Obtain Your full transaction history||Free||Free||N/A||N/A|
|Retrieve and print statements||Free||Free and by email||N/A||N/A|
|Block or unblock your card||Free||Free||N/A||Free|
|Declare Your card lost or stolen (phone no provided)||Free||Free||N/A||Free|
|Redeem your balance||N/A||Free||N/A||N/A|
* additional fees might be applied by Your provider depending on Your price plan
** Standard Network rates apply.
|Cancel your card before it expires||N/A|