Carer Concerns Over Digitisation: Cleva App Queries Answered

28th August 2024

Government targets to digitise are ever-growing. It is essential that your team makes the move to embrace award-winning technology, despite any carer concerns over digitisation. Changing to a new system of working can be difficult for staff, proving a significant adjustment to their routines. If you are facing carer concerns over digitisation, fear not, as we are here to help!

carer concerns over digitisation

Carer Concerns Over Digitisation: Discussing The ‘Bring Your Own Device’ Policy

The award-winning Cleva app system requires the use of a smartphone, to select client wallets and to capture receipts. When discussing with your team about the integration of Cleva, concerns may be raised about the use of personal devices.

We recommend highlighting the following benefits for staff when using their own devices to access the Cleva app:

  • Carers only have to carry one smartphone during their errands. Not only is this more convenient than carrying an additional work phone, it also helps carers feel safer when shopping and travelling.
  • Carers are able to use their personal devices when on-shift. This is a massive benefit to staff, as they have access to personal accounts when needed and without penalty.
  • Carers can avoid carrying cash. Bring your team’s financial practices into the future, and prevent human error or false accusations. Cleva’s award-winning technological innovation creates a fully digital solution for expenses.
  • No handling of multiple client credit cards. Simplify the shopping process with one card, using Cleva’s innovative card and wallet ‘account’ system.

Carer Concerns Over Digitisation: Cleva App Data Usage

Your care teams may be curious about how much data the Cleva app will use when active. Especially for those carers on data-limited phone contracts, we understand the concerns they may raise when onboarding with the app.

Rest assured, using the Cleva app for a whole month uses less data than one hour of video streaming. Any Tiktok users? A whole month of Cleva app usage equates to just 20 minutes of TikTok use. To help your staff visualise the minimal data usage of the Cleva app, share our easy-to-read graph above.

As shown above, data usage of the Cleva app is minuscule compared to other apps. The app only uses your staff’s data to access information such as live account totals, uploading receipts, and updating settings.

Carer Concerns Over Digitisation: Cleva App Storage Usage.

Another big concern for your staff may be how much space the app may take up on their device. For those who have phones with less memory, downloading a new app may be a concern.

Cleva has developed its service to work almost entirely from your company’s Cleva ‘cloud’. In practise, limited data will be stored on each carers’ own device. Because of this system, the Cleva app takes up less storage space than the vast majority of apps. At under 20Mb, the Cleva app is over 10 times smaller than Facebook’s app size alone!

Alleviating Carer Concerns Over Digitisation: Try The Cleva App Today!

With common concerns now eased, it’s time to get your staff set up with the Cleva app! By following our onboarding guidelines and keeping in touch with your account manager, getting set up will be a breeze!

Have any questions, but not currently setting up your account? Learn more about how Cleva could revolutionise your financial practices by getting in touch with our passionate team today!